DoneGood’s whole thing is helping you find companies doing good in the world—so we work really hard to make sure we’re one of those good companies ourselves. That means paying workers well and preserving the environment, of course. But it also includes transparency and taking the privacy of individuals and businesses in the DoneGood community very seriously, and making sure you remain in control of your own information at all times.

Our full privacy policy is below. We’ve tried to ensure it clearly states and protects your privacy rights. And we’ve even tried to write it in plain English so non-lawyers can understand it! Please contact us at team@donegood.co if you ever have any questions about this privacy policy or any ideas for how we can make it better.

Thanks, the DoneGood Team

Updated April 17, 2017

This privacy policy discloses the privacy practices for the DoneGood® mobile app, website (donegood.co) and browser extension.

This policy will notify you of the following:

  1. What choices are available to you regarding the use and public display of your data.
  2. The security procedures in place to protect the misuse of your information.
  3. How you can correct any inaccuracies in the information.
  4. What information is transmitted from you in using the app, website, and browser extension, how it is used and with whom it may and may not be shared.

This policy only applies to information provided through:

  1. The DoneGood app, website and browser extension
  2. In E-mail or other electronic messages between you and DoneGood

This policy does not apply to information collected offline or through other means, including on any other website or application operated by any third party (including any businesses listed on DoneGood, DoneGood affiliates, partner organizations, advertisers, non-profit organizations or any other websites accessed through the DoneGood app, website or browser extension).

Information Collection, Use, and Sharing

The important stuff:

We do NOT sell your contact information (such as your name, phone number, and email address) to anyone without your consent.

We will not share any personally identifiable information with any third party outside of our organization without your consent, other than as necessary to fulfill a request or inquiry from you. We will use your personal information to serve you to the best of our ability and/or to respond to you regarding a reason you have contacted us.

We collect aggregate, anonymous data on the overall usage of the DoneGood app, website and browser extension (for example, total clicks on particular features of the extension or app, or total clicks on a particular DoneGood-approved company, etc.)to demonstrate the impact the DoneGood community as a whole is making, and to help us learn what our user community may like most or find most useful about our products so we can make them better. This kind of data does not identify you personally. So for example, we may see that in a given week 122 DoneGood browser extension users went to a particular big-name company website but then clicked over to a particular DoneGood-approved company website instead (hell yeah!), but we don't know that you were one of those 122.

We also collect aggregate, anonymized data through Google Analytics on overall extension and website usage so we can continue to improve our products, and to see data on our user community’s basic demographic information (such as age and gender).

And we collect data on search terms executed on Amazon, as well as on Google only if the search executed produces a result that is the website of a DoneGood-approved company or a company that provides similar products or services similar to a DoneGood-approved company (in other words, we don’t see data on search results not related to online shopping). This helps us continue to improve our algorithms so that when users execute shopping-related searches (and only shopping related searches) the DoneGood extension provides the most accurate and relevant suggestions for alternative socially responsible companies possible. Again, this data is not personally identifiable so searches executed cannot be connected to an individual user.

And we collect data on search terms executed on Amazon, and on searches executed on Google only if the search executed produces a result that is the website of a DoneGood-approved brand or a company that provides similar products or services to a DoneGood-approved company. This helps us continue to improve our algorithms so that when users search for products or services offered by DoneGood brands, the extension provides the most accurate and relevant suggestions possible for alternative socially responsible companies. Again, this data is not personally identifiable so searches executed cannot be connected to an individual user.

Unless you ask us not to, we may contact you via email or other channels in the future to tell you about upcoming events and activities, discounts at businesses, new products or services, or other matters. We hope these messages are useful and interesting, and even fun! However, you may opt out of any future contact from us at any time.

Your Access to and Control Over Information

You can always unsubscribe from future emails or other communications from us by contacting us at team@donegood.co or through other email addresses or links provided on our app, website, browser extension or in email communications.

Please also contact us at team@donegood.co if you would like to:

  1. See what data we have about you
  2. Change/update any data we have about you
  3. Ask us to delete any data we have about you
  4. Express any concern you have about the use of your data or our privacy policy

Registration

In order to use all features of the DoneGood app, website, and browser extension a user may need to sign-in to DoneGood. The features that require registration are only those that are specific to each user and therefore necessarily must have a personal sign in, such as a personal profile page, ratings of businesses (we require sign-in to rate businesses because we don’t want anonymous business ratings, as they tend to be less helpful and less accurate, and are more likely to be spam, be vulgar, or otherwise not be useful ratings) and earning discounts (we need to know it’s you that got the discount you may have earned). During registration, a user is required to give certain information (such as name and email address), or register through a social media site such as Facebook. Third-party social media platforms such as Facebook require different and specific information when you login through their platform. Though we specify clearly what information is being used from your social media profiles, the privacy policies of the third party governs the specific data transactions in those instances. The information provided during registration may be used to contact you. Again, you can always opt out of any contact by emailing team@donegood.co.

Security

We take security seriously and work hard to protect your information. However, please be aware that no security measures are perfect or impenetrable. By using the DoneGood app, website or browser extension you acknowledge that online activity inherently puts individuals at risk of hackers and other security breaches, and you agree that you are using our services at your own risk.

Only employees who need your information to perform a specific job (for example, customer service or data management) will be granted access to personally identifiable information. All other staff members can only access your data in an anonymized internal format (for example, your passwords and private login information are internally encrypted so as to assure maximum privacy).

Children

DoneGood is intended for general audiences and is not directed to children under 13 years of age. We do not knowingly collect personal information from any children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us at team@donegood.co. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child’s account.

Links

The DoneGood app, website and browser extension contain links to other websites, and we make third party sites viewable within our app. Please be aware that we are not responsible for the content or privacy practices of those or any other sites. We encourage you to be aware when you are viewing another website or when you click a link to leave our app, website or browser extension and to read the privacy statements of any other sites you may visit. The inclusion of any link or site on the DoneGood app or website does not imply DoneGood’s endorsement of the site, its security, or its privacy policy.

Because some information on our mobile and web platforms is provided by Google Places, our website allows access to Google Maps, and because the browser extension operates on Chrome, by using our app, website, or browser extension, you are also bound by Google’s Terms of Service and Google's Privacy Policy (although y’know, if you use the Internet, you probably already agreed to these terms and privacy policy—but we still have to advise you to read them!).

Sharing

We may share aggregated app, website and browser extension usage information (including but not limited to overall app and web traffic volumes and other data, data on features and resources accessed through the app, website, and browser extension, websites visited while using the extension that are related to extension usage); information about your computer, phone, internet connection, operating system or browser type; and/or aggregated demographic information (based on meta data) with our partner organizations, advertisers or others. This information is not linked to any personal information that can identify you or any individual person by name.

Other provisions in this Privacy Policy notwithstanding, an entity buying or otherwise acquiring the DoneGood company or some or all of its assets, or another form of successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of DoneGood’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, may acquire personal information collected by or provided to DoneGood as described in this privacy policy.

Cookies

The DoneGood app, website and browser extension cookies, a piece of data stored on a user’s hard drive to help us improve your access to and experience on our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you as someone who has used the app or website before, you would not have to see the onboarding screens, pop-up tutorials, and other features directed to first-time users. Cookies can also enable us to track and target the interests of our users to enhance the experience on the app, website or browser extension. And because we earn a small commission on sales from the ethical brands we feature when a DoneGood user chooses to shop with the company, we need to use cookies to help track that sale.

Usage of a cookie on our site is not linked to any personally identifiable information on our site. It may be possible to disable some (but possibly not all) cookies through your device or browser settings. Doing so may affect some of the functionality of the app, website or browser extension. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or settings menus.

California Residents: Your California Privacy Rights

DoneGood does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change your preferences, please contact us.

Exceptions

Other provisions in this Privacy Policy notwithstanding, DoneGood may disclose personal information collected or provided as described in this privacy policy:

  1. If we must do so in order to comply with law enforcement orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us
  2. In order to prevent or investigate possible wrongdoing in connection with DoneGood services
  3. To protect the legal rights of DoneGood or our affiliates, our employees, or to protect the rights or safety of our users or the general public

If you complain to DoneGood about content provided by another user through the app, website, or browser extension we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond. However, we will not share your personally identity without your consent.

Consent and Updates

By using the DoneGood app, website, or browser extension, you consent to the terms of this privacy policy. This policy may change from time to time and all updates will be posted to this page. Your continued use of the app, website and browser extension after those changes are made is deemed to be acceptance of those changes. Please check this page often for privacy policy updates.

If you feel that we are not abiding by this privacy policy in any way, if you have any questions about this privacy policy, or if you have any ideas for improving it, please contact us at team@donegood.co.